Sahar Tichover

Platform Engineer · AI Ops

Tel Aviv, Israel

Summary

I build the infrastructure AI runs on: production-ready CI/CD pipelines, observability that scales without the cost, and Kubernetes environments defined as code. I'm a CKA-certified engineer who automates complex processes and keeps infrastructure reliable and cost-efficient.

Experience

Artlist Nov 2026 – Present

AI Ops Engineer Nov 2026 – Present

Building and operating Artlist's internal AI platform.

MalamTeam 2024 – 2026

DevOps Engineer 2025 – 2026

  • Reduced deployment times by ~70% by architecting GitHub Actions CI/CD pipelines across Windows applications using a multi-environment matrix strategy with automated health checks that trigger rollbacks on failure. Managed organizational secrets by developing reusable Terraform modules.
  • Reduced AWS observability costs by >80% by owning the end-to-end architecture and migration of a legacy polling infrastructure to a custom OpenTelemetry data streaming pipeline. Engineered a Python collector to filter high-cardinality metrics prior to Prometheus ingestion and Grafana visualization.
  • Assumed ownership of a complex air-gapped on-prem Rancher Kubernetes environment with limited knowledge transfer — spanning 10+ clusters, ~100 nodes, and ~40 active developers, while ensuring GitOps best practices with ArgoCD.

Technical Support Engineer 2024 – 2025

  • Engineered a Python/Selenium browser-automation suite and custom PowerShell scripts to eliminate manual ticketing and remote access workflows, circumventing legacy UI limitations.
  • Mentored a ~15-person Tier 1 team in advanced log analysis and established RCA workflows to reduce escalation noise and elevate the team's capacity to own complex diagnostics independently.

Skills

Kubernetes & Orchestration
Kubernetes, Docker, Helm, Hashicorp Vault (Secrets & PKI), Rancher
Cloud & Infrastructure
AWS (VPC, IAM, S3, Lambda), GCP, Terraform, Linux & Windows Administration
CI/CD & Scripting
ArgoCD, GitHub Actions, Python, Bash, PowerShell
Observability & Data
Prometheus, Grafana, Loki, OpenTelemetry, ELK, MySQL
Languages
Hebrew (Native), English (Native level)

Certificates

  • Certified Kubernetes Administrator [CKA] Feb 2025 – Feb 2027
  • Google Professional Cloud Architect [PCA] Jun 2025 – Jun 2027
  • HashiCorp Terraform Associate [003] Nov 2024 – Nov 2026
  • AWS Certified Cloud Practitioner [CCP] Aug 2024 – Aug 2027

Education

BA in History w. Minor in Statistics

The Open University of Israel · 84/120 credits · expected graduation 2027

  • 96 average, on track for Summa Cum Laude. Demonstrating acute self-learning and analytical reasoning.

Psychometric exam score: 742

Volunteer

Mental Health Support Team Lead & Crisis Counselor 2023 – Present

Sahar - Online Mental Support (Non-Profit Organization)

  • Lead a team of volunteers on a weekly basis, providing real-time mental health support through active listening, empathy, and coordination with authorities to resolve life-threatening emergencies.